[juma.jono]

Are there any BB 9900 users here from the Philippines?

Just got my 9900 from a supplier in HK. Reception is very erratic, loosing my signal every 2 minutes, network is Globe Telecom.

- From 4/5 bars, signal drops every 2 minutes to no signal at all
- Impossible to make outgoing calls and outgoing SMS
- Globe cellsite from our residence is within line of sight
- Downgraded to 7.0.0.61 (Singtel is using this build, which is an affiliate of Globe Telecom), still didn't solve the problem
- Upgraded to the latest OS leak 7.0.0.353, still to no avail.
- Inserted my Smart Communications BIS enabled sim, still to no avail

Please see recorded video and observe signal drop at 1:18...

BB 9900 Radio Problem on Vimeo

Anybody experiencing this problem?

All the best,

Jono
PIN:22DE6512

[anon(3761270)]

You probably suffer from some manufacturing defect. Time to sent it in for an exchange.

[DocGo]

The 3G signal in Manila is patchy. Probably better to keep your network mode to 2G for more consistent signal.

[anon(767240)]

does this happen everywhere or just inside your house? that happens to me in places where there is spotty signal.

[juma.jono]

The 3G signal in Manila is patchy. Probably better to keep your network mode to 2G for more consistent signal.

Tried that already but still thesame. Im Bohol based, thanks.

[juma.jono]

does this happen everywhere or just inside your house? that happens to me in places where there is spotty signal.

Everywhere, in Cebu and Bohol. Thanks.

[AbuYazeedUK]

I noticed the signal on these phones are not as good as the previous Blackberrys (not the 2 i had anyway)

[rafiks]

Everywhere, in Cebu and Bohol. Thanks.

do you have another phone? can you compare it? maybe its the cellsite?

[anon(767240)]

Everywhere, in Cebu and Bohol. Thanks.

now that sucks! go have it replaced.

[blackberry-unlocking710]

I agree with the others, sounds like you should replace that device.. there been some defect alert with Mexico made devices.. i would like to ask where is your Blackberry made in? (look on the sticker under the battery) but what you really should do is to get it replaced.

[rafiks]

Question is, do the HK store you bought it from accepts returns?

[juma.jono]

@rafiks | Inserted 2 sim cards from different networks. Still thesame.

@blacklighter11 | Yeah, shipped it already. Technician from HK will still check on the unit to determine manufacturing defect and if they are going to replace me with a new unit. Now, still waiting for feedback from them.

@blackberry-unlocking710 | It's made in Hungary.

Bad luck eh?

Appreciate all your replies and inputs, thank you and Godspeed.

[juma.jono]

By the way, whats weird was that when I placed my BB 9780 beside the 9900 the for a period of time, the signal on my 9780 started to drop. At first I though I was experiencing something similar to a death grip with the iPhones but now I'm starting to realize that the unit is suffering from a short circuit or something. As you can see the signal drop from the video link I posted from earlier on this thread, signal drop is very abrupt. Would have been the best BlackBerry ever, killer keyboard and very fast processor. Hoping to get a replacement soon.

[funnykindel]

just go for a replacement. simple !!!