Headphone Jack not working, red star indicator not working

I just got my new 9900 not long ago, the BB headphones supplied in the box do not work properly when I plug them in. The speaker remains active and no sound comes out of the headphones. I have a set of sony headphones that will not either, and another set that will only work if I jam them in there. Anyone having similar issues? Should I return this Bold for a new one? The red star indicator for new messages will not appear either for new messages. I've owned a blackberry for about three years now and I'm so confused.

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My first 9930 had the same problem with the red star indicator not appearing, among other problems. Return it for one that has no problems, you'll be happier in the end.