1. ryankidd17's Avatar
    what to do? white screen with error
    09-17-11 07:58 PM
  2. Chrisy's Avatar
    Hook up to Desktop Manager and load the OS.

    Recover a dead Berry

    Last edited by chrisy520; 09-17-11 at 08:07 PM.
    Guatiao likes this.
    09-17-11 08:04 PM
  3. ComfyJammies's Avatar
    I got this error this morning, when rebooting my phone. Been having a lot of problems since the last upgrade, the touch screen just stops working. Of course I didn't do a backup, it's probably been a few weeks. UGH. Been a BB user for about 5 years, and really getting tired of this!! I know the instructions say to reload the OS, but with the problems I've been having, maybe I should demand a new phone??
    11-14-11 09:44 AM
  4. Chrisy's Avatar

    Also, would be helpful if you updated your profile to reflect yout current device.

    Personally, I would exchange the device for a new or refurb one. We don't know if this issue is hardware, software or battery related yet.
    11-14-11 12:08 PM