1. Shlag's Avatar
    It is set to forever but my emails are still being deleted from my BB

    09-12-11 09:44 AM
  2. blacksun's Avatar
    I have a similar issue. I have the 9900 and with some emails as soon as they come through I can read them and they stay, with others I read them > go back to desktop > back into email and it's gone. I log into a PC to check deleted items... nothing, it's like they never existed.

    Note: All emails are web based (gmail) an I'm on: 7.0 Bunle 1465 (v7.0.0.296, platform

    I upgraed my phone from the bold 9700 > 9900 a couple of weeks back.

    If you can offer any advice or a solution, that'd be great. If you need any further information... please let me know.
    09-22-11 11:59 AM
  3. skynny70's Avatar
    More info on this here. Not much but a suggestion or two you can try.


    I have the same issue but with my work email address. My gmail address doesn't suffer from this.
    09-22-11 12:07 PM
  4. blacksun's Avatar
    Thanks for the quick reply and the link.
    09-22-11 12:11 PM
  5. skynny70's Avatar
    I did the suggestion of going into BIS through the website on my pc and unchecking the delete sync option for my work email address and it seems to have corrected the issue. I still get the option when deleting an email to delete "On Mailbox & Handheld" or "On Handheld" though.
    09-23-11 09:34 AM