I switched from AT&T to Sprint, same handheld as you, Torch to 9930 and can't figure out email either. When I try to log-in online it tells me I don't have an account and when I try to configure I can't find where the advanced settings are. 2 of my email accounts switched over, but aren't connected, so I have an inbox and I can choose them in a draft email but they are useless. In the BIS setup it only shows 1 account.
No option of configuring online via BIS. Accounts using server name mail.servername.com are setup and I can see advanced options for these, which shows the IMAP server name. I can change the imap server name, but I cannot change the username, so I am stuck!!
No option of configuring online via BIS. Accounts using server name mail.servername.com are setup and I can see advanced options for these, which shows the IMAP server name. I can change the imap server name, but I cannot change the username, so I am stuck!!
I saw a tip the other day, which I tried but it was no use to me in the end but I think it may help you?
On the BIS site, set up a dud email address, and a dud password and after it rejects the information (you may have to do this twice) it allows you to enter a more complex setup routine that wasn't available originally, one of which is changing the username!