Hi guys, i cannot setup Email Accounts on my brother's bold 9900. after following steps in Setup, i cannot make it work. He still cannot receive any emails, but he is enrolled to Email service from his provider. When i look in Email accounts, i can see his email but it seems that its not working because there isn't a check mark on Email Accounts, meaning it hasn't been configured yet. by the way, his bold 9900 is factory unlocked with vendor ID 378. firmware is .261
Not sure what E-mail service is, but your brother has to have some form of BIS/BIS-Lite to be able to configure e-mail accounts on a BlackBerry.
After that, the device should be registered with the wireless network.
Vendor ID suggests HK PRD. Still not sure who your carrier is, but they should have a BIS log in page (web portal) that you should be able to a: Log in, or b: create an account.
Not sure what E-mail service is, but your brother has to have some form of BIS/BIS-Lite to be able to configure e-mail accounts on a BlackBerry.
After that, the device should be registered with the wireless network.
Vendor ID suggests HK PRD. Still not sure who your carrier is, but they should have a BIS log in page (web portal) that you should be able to a: Log in, or b: create an account.
thanks for the reply. i checked his BIS and it is active, as a matter of fact when we tried his SIM on BB Pearl it works.
RIM is having issue with NEW email registrations on their servers. So, I think that's the problem causing this.... Hopefully they will fix this soon. All the registered email accounts will still work, but the new activation will not work.
