1. BBerrySanders's Avatar
    At times my Sprint 9930's media player freezes & will not play songs or videos. Also unless I hold the phone perfectly the person on the other line has trouble hearing me & often times incoming/outgoing calls connect, but I'm unable to hear the caller. All these issues result in several battery pulls. Any help or insight would be very appreciated.
    01-09-12 12:48 PM
  2. Fubaz's Avatar
    those issues seem odd.

    I would start by perfoming a battery pull every 2 days
    see if this changes anything.

    Also are you running the most up to date software?

    as well as the above, remember to close all unused apps.
    01-09-12 01:03 PM
  3. BBerrySanders's Avatar
    Yes I'm running 7.1 & I was having the issue even before the update. Thanks for the suggestion though, definitely going to give it a try.
    01-09-12 01:40 PM