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Hi
My 9930 problem seems to be a bit different from other nuked ones. my phone wont stay on. it keeps randomly going off. I have to do a battery pull to restart it. I just upgraded to 7.1 and now the problem is worse, the phone stays on for about a minute before it dies.
I've reinstalled the OS multiple times no avail
any thoughts?
Just to clarify, it doesn't restart whrn it goes off. It just dies. while its off if i connect a charger nothing happens no red light. only way to keep it on is to connect it to desktop manager
I'd try a clean install (don't restore anything), if the problem still exists take the phone for a swap.
2cents Might as well do a clean install using your carriers official, that way if the problem persists you won't have to reload the os again before the swap
I seem to have found a fix. I downgraded to 7.0.0.374, connected it to desktop manager for about 10 hours and have the wifi turned on at all times. my phone is behaving normally now. if I turn wifi off the phone goes off immediately
LoL thts just weird hahah !!:p
swap it.........you shouldn't have to put up with that with a brand new device.
You need to get the device exchanged - no reason the device should turn off if you turn off Wi-Fi. :confused:
I agree with what others are saying. Seems to be a faulty device.
unfortunately I use ut outside the US. bought it while on holiday over the summer. is there any way to return it to verizon without an active verizon number?
or I would have to activate a line on it and then return it?
also how would I deal with questions about where I purchased it from?
Thanks in advance