1. Jenatek's Avatar
    Hi, I have a problem with my blue light on my 9900.

    As i picked up the device a connect it to my laptop to put the latest os on. Everytime i put a new os on my blackberrys i wipe it(3-7 times i know that is much). While the BB has NO os on it the blue light is STILL ON......NO FLASHING.That sucks really. So i put the .579 on to see what happens and the blue light is still on. Since i update the os about 2 weeks ago the blue light is still glow everytime. I have no plan how to fix this, maybe anyone have an idea.

    Please Help
    01-16-12 10:13 AM
  2. Branta's Avatar
    In default configuration Blue indicates a Bluetooth connection. There is no "steady on" indication so this sounds like a hardware failure. Load the OS and go into Connections, turn off Bluetooth (or on then off again). If it still stays glowing steadily you need a warranty exchange
    01-16-12 10:48 AM