1. JORDYVDBRINK's Avatar
    Hi,

    Since yesterday I got a message from Blackberry ID verification/Blackberry Protect that I need to verify my Blackberry ID but it doesn't work aswell...

    Shows me the message "Unable to log in to your Blackberry ID account".... I can access my account online via Blackberry, did a hard reset, set my time at autom. changed my password, but I can't pass....

    What do I need to do?

    Thanks!
    Jordy
    10-25-11 06:20 AM
  2. ibcop's Avatar
    I assume you created the Blackberry ID account on your device? You need that for App World.....
    10-25-11 06:29 AM
  3. JORDYVDBRINK's Avatar
    Always worked... Blackberry Protect & Blackberry App world giving me the same inlogfields... And my password is correctly, otherwise I got a message with that...
    10-25-11 06:37 AM
  4. JORDYVDBRINK's Avatar
    Somebody help! I can't even update my Blackberry via my computer...
    10-25-11 11:29 AM
  5. ibcop's Avatar
    Have you updated the OS? Backup and re-install the OS. Make a new BB ID.
    10-25-11 11:32 AM
  6. JORDYVDBRINK's Avatar
    Yeah.. I got version 7.0 1465... How do you re-install OS?
    10-25-11 11:35 AM
  7. gadgetier's Avatar
    I've just suffered this very problem and eneded up with the UK Vodafone tech team working
    On it and it has been acknowlegded as a promblem with
    The 9900!
    They couldn't come up with an answer! It appears to be a
    Missalignment with the BB server!
    I ended up doing a security wipe and now its fine!
    However had loads of trouble getting everything transfered over
    Even a backup failed to transfer everything, I had to manually
    Select everything! 4 days of my life I lost on this dammed phone!
    Nice phone, crap battery life and very poor transfer process, compared the the
    3 previous Bolds I've owned!

    Lee.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-25-11 11:39 AM
  8. JORDYVDBRINK's Avatar
    When I try to update: "Aborting install due to validation failure. Some packages contained unsatisfied dependencies."
    10-25-11 11:39 AM
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