1. pthug's Avatar
    Hi guys,

    So I have a blackberry bold 9900 which I am experiencing charging issues. So here it goes:

    1) Plugged phone in to the wall outlet the charging bolt appears for 30 seconds and then the plug symbol shows up. From there the phone wont charge.

    2) Does the same thing once plugged into the PC. The port looks fine since since the connection to my PC is established and I can access the phone with DM.

    3) Loaded the latest OS plus loaded and older OS still having the same issue.

    4) Got a new battery and still issue not resolved.

    5) Tried battery pull for charging issue still not resolved.

    5) I got a charging pod which is the only way the battery is charged. I cannot carry a charging pod with me all the time.

    I have tried everything possible read all forms I could but cannot tend to find a solution.
    I cannot return the phone as I have had the phone over a year and do not have any warranty left.
    09-22-12 06:54 PM
  2. chautime's Avatar
    Are you using the same cord for 1 & 2 above? Perhaps it's a bad cord?
    09-22-12 10:18 PM
  3. Elite1's Avatar
    A regular BB wall charger will not charge by 9900 for some reason either.

    USB to my PC will however work.
    Try a different cable and different USB ports. Your PC might have some low-powered USB ports.

    But I'm not bothered because we have 2 PlayBook chargers and those work like a charm.
    So maybe try the PB aka Premium charger with higher capacity.
    09-22-12 11:36 PM
  4. chaddeus's Avatar
    Hi guys,

    So I have a blackberry bold 9900 which I am experiencing charging issues. So here it goes:

    1) Plugged phone in to the wall outlet the charging bolt appears for 30 seconds and then the plug symbol shows up. From there the phone wont charge.

    2) Does the same thing once plugged into the PC. The port looks fine since since the connection to my PC is established and I can access the phone with DM.

    3) Loaded the latest OS plus loaded and older OS still having the same issue.

    4) Got a new battery and still issue not resolved.

    5) Tried battery pull for charging issue still not resolved.

    5) I got a charging pod which is the only way the battery is charged. I cannot carry a charging pod with me all the time.

    I have tried everything possible read all forms I could but cannot tend to find a solution.
    I cannot return the phone as I have had the phone over a year and do not have any warranty left.
    Its pretty common for the phone to show the plug symbol even when the phone is not 100% full. Just let it be and it will turn to charging again. Think of it as charge, stop and charge process which is common for charging.

    But if its stop charging for a looong time, then something is wrong.

    - Charles
    09-23-12 12:09 AM
  5. infinus's Avatar
    try synchronizing battery once again or
    buy new battery, or perhaps new phone.
    09-23-12 01:29 AM
  6. skyrocket9's Avatar
    if the connection is lose it will not charge, try a different cord.

    Sent from my BlackBerry 9900 using Tapatalk
    09-23-12 02:05 AM
  7. otacon's Avatar
    It depends on which wall plug you're using. I have a lot of different wall plugs for a host of other Bb devices, and older wall chargers will not charge my BB9900. Only the original wall charger supplied together with the BB9900 will work.

    As for USB, there are some ports which are low voltage. Those won't charge the BB.
    09-23-12 06:13 AM
  8. starchit's Avatar
    If the power source doesn't have enough power to charge, your device will give you that message. I have left-over chargers from other BBs, Nokia & Motorola phones and they all will charge my 9900. The only time it won't charge is using the PC USB when the PC is in Standby.

    From what the OP posted it sounds like the device's usb port is faulty. However, there is one other test they can do. That is in Clock Options, set When Charging to Display Clock. Then plug in the charger. If it stops charging, the clock will not be displayed.

    Sent from my Bold Dakota
    09-23-12 11:39 AM
  9. deezy87's Avatar
    I have a similar problem. My 9900 will stay at 97-98% for hours before it shows that it is at 100% I just wait it out.

    But now that lingering 98% only happens if I plug it on charge when it's at like 70'ish percent, oh well.
    09-23-12 12:28 PM
  10. narci's Avatar
    I have a similar problem. My 9900 will stay at 97-98% for hours before it shows that it is at 100% I just wait it out.

    But now that lingering 98% only happens if I plug it on charge when it's at like 70'ish percent, oh well.
    For some reason I'm getting the same issue all of the sudden.

    Regardless if I use the dock to charge or USB port (tried oem charger, playbook charger, car charger), it won't charge to 100%. Just shows a lightning bolt symbol.

    Nothing has changed. No new apps nothing.

    Pulled battery and still does the same thing.
    Saksham Agarwal2 likes this.
    09-23-12 03:25 PM
  11. anon(1173270)'s Avatar
    anyone get an answer for this? My problem very similar.
    11-12-12 03:20 PM
  12. southlander's Avatar
    If the phone only charges with the dock I would say you might have an issue with the micro USB port on the phone. Look inside (on the side of the phone) and check out the four contacts. Make sure it all looks ok. The dock uses the charging contacts on the bottom.
    11-12-12 05:24 PM
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