9930 keyboard problems

Hi everybody...

So I have loved my new 9930, but as of a couple days ago I have ran into a really bad problem... My keyboard has had a stroke. Every time I press a p,or an x, I get xp. Every time I press an e it capitalizes, every time I press b or enter I get a B and then an enter, and a couple more but you get the point. Anyone else have any troubles? I haven't put on a new os, but honestly I don't see how it could be a software issue, since it has been working well the first couple weeks. Thanks all.

any contact with water or some sticky liquids maybe ?

You know, that's what my mind went to b/c it does sound like a water problem... but no, I have been way too careful with it and it hasn't even seen moisture in the air... when I first noticed it, I had picked up the phone after working (I left it in a cabin, no sun or heat damage) and it was just sitting in about 80 degrees with no humidity as I live in a high desert climate... so I really don't see how water could've been at work here... and no I didn't move my phone from a really cold place to a hot place either, so no condensation.

Anyhow, I'm just wondering if anyone thinks it's a chance it could be software, cuz I'm going to call tomorrow to see if I can get it replaced.

Edit to say that another reason I don't think it could be water damage is because for the first few times, a battery pull would fix it for the rest of the day. Now a batter pull fixes it for only a minute or so, but still.. if it was a short, it should be damaged and not 'fixed' after a battery pull...

if a battery pull fixes it, even for a short time, then there's a chance it is a software issue. you could give reinstalling the os a chance, if you have the time. if you can get it replaced though, go for it better.

I would concur with what Balenax just said about reinstalling the OS. But do wipe the device prior to a installation, using either apploader or any other third party utility.

I have this EXACT same problem!!! Please let me know if you find a fix. X & P are tied together. B & (enter) are tied to each other. $ & (delete) are tied to each other. I just bought this phone a few days ago and only added facebook as an app. I am wondering if this is hardware or software related..

But again. my issue is almost IDENTICAL

I have tried pulling the battery which does not fix the issue.. alt+aA+del doesn't work because it registers as me pressing alt+aA+b&del which doesn't reset the device..

Reload your OS I had several issues with my first device and rim told me some software was corrupt in the early release. I am on my third device but so far so good.

Posted from my CrackBerry at wapforums.crackberry.com

While I have absolutely no issues with my 9930, I will say I can no longer aA+alt+del to reset the device...and the first two weeks I actually could do this. Hmmmmm....are you guys running .254 os?

Originally Posted by itzgoten

I have this EXACT same problem!!! Please let me know if you find a fix. X & P are tied together. B & (enter) are tied to each other. $ & (delete) are tied to each other. I just bought this phone a few days ago and only added facebook as an app. I am wondering if this is hardware or software related..

But again. my issue is almost IDENTICAL

I have tried pulling the battery which does not fix the issue.. alt+aA+del doesn't work because it registers as me pressing alt+aA+b&del which doesn't reset the device..

Posted from my CrackBerry at wapforums.crackberry.com

I wiped the OS with no luck.. And this is what I'm running. I guess I'll need a new one.
BlackBerry� 9930
smartphone (3G, CDMA, Wi-Fi)
7.0 Bundle 1296 (v7.0.0.241, Platform 5.0.0.442)

Posted from my CrackBerry at wapforums.crackberry.com

Sprint replaced "3" phones for me because of that exact issue...
...I initially found out my keyboard had gone gunny-bag when I couldn't get into my password keeper.
...Talk about freaking out.