1. lds001's Avatar
    So I have the 9900....about three months now. LOVE IT...
    One issue is that .....two times ......only the touch screen works. The track pad/ ball doesnt do anything. I put my finger on it....and it doesnt provide any function...but the touch screen...that works.
    This has happened twice in the last month.

    I have taken out the battery and that seemed to fix the problem.

    Anyone else experience this and or have any tips?

    Thanks all
    Last edited by lds001; 12-04-11 at 12:26 PM.
    12-04-11 12:19 PM
  2. OniBerry's Avatar
    Are you on an official OS version from T-Mob? Twice in the last month doesn't sound like a failure on the phone's or OS's part, but you never know.

    You can always return the device or exchange it for a new one.
    12-04-11 01:19 PM
  3. lds001's Avatar
    I have had the phone about three months..it did it about two weeks ago and then yesterday. I am on the officiaal OS version of T mobile

    I can touch the screen and manuver that way....it does not start the trackpad.
    12-04-11 03:15 PM