1. bustanose's Avatar
    Hi my screen has gone white, blue tooth is switched off how can I sync my phone with my pc ???
    I can back up no problem but cant open it. I would ideally like to sync with google as a back up for future problems.

    11-20-12 10:23 AM
  2. SCrid2000's Avatar
    Have you tried connecting via usb?
    11-20-12 10:53 AM
  3. bustanose's Avatar
    yes but it wont let me configure ??
    11-21-12 09:33 AM
  4. raino's Avatar
    What do you mean by your screen has gone white? Is it not working anymore?
    11-21-12 01:04 PM
  5. leebunker1's Avatar
    If the screen has gone completely white but the phone is still working, then this is most likely a common problem caused by damage to the ribbon cable linking the display to the phone's motherboard. The fix is a new screen (with new cable) and is fairly straight forward.

    Good luck!!
    11-22-12 05:21 AM
  6. 2ndHalfCor's Avatar
    I assume you've tried a battery pull? I just handed down my 9780 to my spouse and at the same time upgraded the OS and copied her settings from her 9700. She keeps getting a white screen that will sometimes disappear in time and sometimes requires a battery pull to fix it. I figure I'm going to have to reload the OS because the transfer has created some incompatibility.
    11-29-12 05:22 PM

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