1. UcanDenizalti's Avatar
    I was using WhatsApp without any problems on my BB 9780. After WhatsApp's last update (v.2.11.1619) I cant open my WhatsApp. It gives "uncaught exception java.lang.nullpointerexception" errror when i click whatsapp icon. However if theres new message and i click on notification of that message i can open it.
    How can i fix that? I got this Os version installed:
    uncaught exception: java.lang.nullpointerexception error on WhatsApp after update-jin6bwt.png
    Can i fix that or do i have to downgrade WhatsApp? If so how can i downgrade it?
    08-31-14 03:01 AM
  2. muresan's Avatar
    I have the exact same problem and I'm desperate to fix it. How? At this point I'd just want to re-install the previous version of Whatsapp.
    08-31-14 05:51 AM
  3. UcanDenizalti's Avatar
    Me too.
    08-31-14 05:54 AM
  4. nequissimus's Avatar
    same problem here
    09-01-14 04:07 PM
  5. UcanDenizalti's Avatar
    i had this problem at night, slept then problem fixed itself at morning. I didnt do anything it just got fixed lol
    09-01-14 04:38 PM
  6. nequissimus's Avatar
    UcanDenizalti your solution approach did not work for me. Still experiencing this issue.
    09-02-14 12:33 AM
  7. ShinobivsGast's Avatar
    Same problem here. I hope it gets fixed soon.
    09-03-14 12:28 PM
  8. jomjomXD's Avatar
    Experienced the same error message when starting up my 9780. Hopefully it's an update bug and would be fixed soon

    Posted via CB10
    09-04-14 07:13 PM
  9. Ganja_GunMan's Avatar
    Same thing has happened to me.... Anyone found a fix for this yet?
    09-06-14 02:39 PM
  10. Ganja_GunMan's Avatar
    I emailed Whatsapp and they replied by saying there is a new version released a few hours ago v.2.11.1633 which addresses the current problems. I have since installed and it works perfectly.

    hope this helps .
    09-06-14 05:02 PM
  11. M_Way's Avatar
    Thank you so much! Same problem (solved) with old BB Bold 9000. DELETE last update 2.11.1619, restart (alt+cap+del), then download 2.11.1633 ONLY Downloading by BB Browser. Not by BB World!

    You'll get last version: seems to be fixed.
    Volareman likes this.
    09-06-14 07:47 PM
  12. Ganja_GunMan's Avatar
    Glad its fixed!
    09-07-14 03:24 AM
  13. Volareman's Avatar
    Glad they're still doing little fixes/patches :-)
    09-08-14 09:40 AM
  14. Kamalkant Sharma's Avatar
    I was using WhatsApp without any problems on my BB 9780. After WhatsApp's last update (v.2.11.1619) I cant open my WhatsApp. It gives "uncaught exception java.lang.nullpointerexception" errror when i click whatsapp icon. However if theres new message and i click on notification of that message i can open it.
    How can i fix that? I got this Os version installed:
    09-09-14 06:00 AM
  15. ShinobivsGast's Avatar
    You need to update your WhatsApp with version 2.11.1638
    09-10-14 07:46 AM
  16. Caiphus's Avatar
    I cant access my wahatsapp,facebook, bbm and internet. Uncaught exception keeps popping everytime i try to log in. please help.
    09-12-14 04:12 PM
  17. leiby love's Avatar
    Urgent this is blocking more from doing anything on my BlackBerry. Can't not even switch device like news up. Help me
    02-25-15 12:10 AM

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