1. Ankerstein69's Avatar
    SO I recently got a bold 9700 off my buddy and I put my sim card in it. For some reason when using it the phone will just completely turn off. Or If i lock the phone for some the phone just turns off and I am forced to do a battery pull to get it started up again.

    Any Ideas on how to fix this? I am not sure if this is a phone issue or a battery issue. The battery is apparently new according to the buddy i bought the phone off of him
    03-05-12 11:47 PM
  2. Strikkie's Avatar
    Try to clean the battery contacts and see if the battery is firm in its place.
    If so, wipe your phone and try a new install
    03-06-12 01:01 AM
  3. mssca's Avatar
    This sounds like a battery issue. How long you had this battery? If you have access to a Bold 9700 battery other than this one, try it out. Or go to a store and most stores will test your battery and the phone for free.
    03-09-12 04:56 PM
  4. UnderBerry's Avatar
    I've experienced this a few times on a 9700, I'm just walking around with the phone in my pocket then after like an hour so I take it out of my pocket and try to use it and noticed that it's completely switched off, and the only way to power it up again is to do a battery pull.. it's happened a few times actually. It probably is a battery issue.
    03-16-12 06:56 AM