1. CrackBerry Question's Avatar
    Blackberry 9700 bold Black screen camera problem. what is the best solution?
    07-20-16 08:32 AM
  2. TheBirdDog's Avatar
    You'll first have to be sure of whether or not it is a software or hardware issue.

    First step obviously doing a hard reset of the device. Second, try reloading the OS.

    If the problem persists, it's probably hardware and, in that case, you are probably best off to do a backup of everything on your phone and find another 9700 to buy. The price is probably cheaper to replace than to have a repair shop try and fix it.

    PS - the 9700 rocks and I don't blame you for hanging on to your investment!
  3. TheBirdDog's Avatar
    You'll first have to be sure of whether or not it is a software or hardware issue.

    First step obviously doing a hard reset of the device. Second, try reloading the OS.

    If the problem persists, it's probably hardware and, in that case, you are probably best off to do a backup of everything on your phone and find another 9700 to buy. The price is probably cheaper to replace than to have a repair shop try and fix it.

    PS - the 9700 rocks and I don't blame you for hanging on to your investment!
    07-20-16 09:00 AM

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