1. Abester217's Avatar
    Hey All....
    I am warrantying my phone and i was just wondering..... i had done an OS upgrade on the phone.... do i need to go back to the old OS/SW before i ship them the phone?



    Thanks,
    Abe
    08-05-09 12:15 PM
  2. Bucks13's Avatar
    i believe the answer is NO. don't quote b/c i haven't read all the legal documentation, but from what i've read around here, the answer is no. plus i sent mine in for warranty under .266, and they didn't charge me, so my experience would also say you're fine.
    08-05-09 12:17 PM
  3. Abester217's Avatar
    i believe the answer is NO. don't quote b/c i haven't read all the legal documentation, but from what i've read around here, the answer is no. plus i sent mine in for warranty under .266, and they didn't charge me, so my experience would also say you're fine.
    So they replaced it for you no problem???? I also wanted to add....... they said the phone cannot have physical damage or cracked screens... i had a phone with scratches all over it and they warrantyed it no problem.... will if have any problem with this little scratch? i doubt it but wanted to have your opinions...

    Thanks
    Last edited by Abester217; 08-05-09 at 12:33 PM.
    08-05-09 12:26 PM
  4. Abester217's Avatar
    bumpppppppppppppppp
    08-05-09 03:44 PM
  5. Tronyx's Avatar
    Watch the bumps...

    It should not be a problem, but it is carrier specific. Try posting in your carrier's section here or calling them. There have been a lot of posts on this as well so you could even try the all powerful search feature.

    Chris
    08-05-09 11:30 PM
  6. Username00089's Avatar
    I've sent 2 Bolds back for warranty to AT&T with unofficial OS's on them.

    Haven't heard from them.
    08-06-09 12:52 AM
  7. Bucks13's Avatar
    So they replaced it for you no problem???? I also wanted to add....... they said the phone cannot have physical damage or cracked screens... i had a phone with scratches all over it and they warrantyed it no problem.... will if have any problem with this little scratch? i doubt it but wanted to have your opinions...

    Thanks
    mine had scratches similar to that...that, to me, is no where near physical damage. it's not cracked, it's just wear and tear.

    and yes, they replaced it no problem. i mean they should have, the trackball wouldn't scroll hahaha (down at least).
    08-06-09 09:08 AM
  8. Abester217's Avatar
    Cool.... i just got my replacement phone in today.. do you know if they send in brand new phones? or are they refurbs?
    08-06-09 03:24 PM
  9. Username00089's Avatar
    Refurbs. Brand new housings and LCD's on them.
    08-06-09 04:51 PM
  10. thejgeffect's Avatar
    Pretty much.
    08-06-09 04:55 PM
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