1. Onyx SVO's Avatar
    ok just 2 hours ago i battery pulled my phone because it was stuck loading an app, when i put it back in my phone the LED light would come on, and then it will start loading just a tiny bit then turn off.
    its repeatedly doing this and i have tryed different methods of trying to get it to work, what could be the problem because i have important data on this phone. HELP please. thanks.
    12-28-12 01:50 PM
  2. Deanig_12's Avatar
    try a new os on the phone or do a new complete reload of yours without backup
    12-28-12 08:43 PM
  3. Onyx SVO's Avatar
    how do i do that?
    12-28-12 08:57 PM
  4. saudadeii's Avatar
    Go to the Blackberry Help Section above. You'll find out how to reload your OS there.
    12-29-12 07:47 PM
  5. Onyx SVO's Avatar
    the phone cannot turn on, so is there no chance other than getting it fixed?
    12-29-12 11:31 PM
  6. skyrocket9's Avatar
    Is the battery dead? Try another battery, try plugging it into a charging source without a battery.

    Also tighten the screws on the back, sometimes loose screws can cause poor connections.

    Sent from my BlackBerry 9900 using Tapatalk
    01-06-13 11:59 AM
  7. Lucky736's Avatar
    Did this end up working? Reloading the OS? Did something similar a while back and had to reload everything. Hopefully this was not the case.
    01-13-13 04:04 PM

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