1. zohaib88ahmed's Avatar
    Blackberry blend is not working properly. With USB connection, blend gives following message: -
    "Can't find the network adapter for the Blackberry Virtual Private Network. Please remove, then reinstall, the blackberry 10 Desktop Software applications".

    Please help in this matter.
    03-02-15 07:30 AM
  2. Erik_1991's Avatar
    Did you got the latest version of all this software? Check BBW and www.blackberry.com for software updates

    Posted via my awesome BlackBerry Passport 
    03-02-15 07:33 AM
  3. cybersaga's Avatar
    Blend and Link rely on a Network Adapter installed in Windows to communicate with your Blackberry. If it doesn't exist, then it was installed properly or got deleted somehow. Reinstalling should fix, unless there's a deeper issue.
    03-02-15 11:47 AM
  4. chuck188's Avatar
    I guess you need to update your software in order to use the up-to-date VPN.
    08-31-15 10:07 AM
  5. RJGnyc's Avatar
    I had experienced no issues with the BB VPN adapter error message when running desktop v1.2.0.52_B59 under Win7 Pro SP1; installation of the same software under Win 10 Pro results in the error message that Blend can't find the BB VPN adapter. The device is the same (Q10 phone running v10.3.2.2530). There is no change after a reboot, or after uninstalling/reinstalling the desktop software. There is no advice available at the official BB web site. Any advice here would be welcome. Thanks!
    07-08-16 03:50 PM
  6. RJGnyc's Avatar
    Here is an old trick -- AND IT WORKED FOR ME.

    Background -- why I think this works
    In the old Windows days, programs would install their own specific DLL or SYS files; typically, the file had to be located in a specific directory in order for it to be used ("called") by the controlling program. Some programs were written so that if the program couldn't find a needed DLL or SYS file, it would automatically check the folder where the program itself was installed.

    Now, I noticed that the VPN connection file (needed for BlackBerry Blend) is called "rimvndis6_AMD64.sys" -- so I COPIED that file into the Blend's own program folder.
    [BTW, I copied it instead of moving it, just in case Blend "looks" for it in the original location.]

    HOWEVER, THIS DID NOT SOLVE THE PROBLEM -- INSTEAD, IT *FROZE* BLEND THE FIRST TIME I TRIED TO OPEN BLEND AFTER COPYING.

    * THE SOLUTION *

    I started with a completely new, fresh and clean re-installation before copying the file to the folder.

    Here are the steps I followed (and which worked -- I checked again a few hours later and Blend still opened correctly).

    1. UNINSTALL EVERYTHING -- BLEND AND LINK. (No kidding, this appears to be important and I don't know exactly why.)

    2. INSTALL EVERYTHING (BLEND AND LINK) ALL OVER AGAIN FROM SCRATCH; BE SURE TO WATCH YOUR PHONE DEVICE FOR THE "INSTALL DRIVERS" WARNING AND TELL IT TO INSTALL DRIVERS. LET THE PROGRAM INSTALLER CREATE ITS DEFAULT LOCATIONS FOR THE PROGRAMS.

    NOTE: DO NOT RE-NAME YOUR PC (YET) AND DO NOT OPEN LINK OR BLEND YET!

    3. BEFORE YOU RUN LINK OR BLEND, COPY THIS FILE:
    rimvndis6_AMD64.sys
    FROM ITS DEFAULT DIRECTORY C:\Windows\System32\drivers
    TO THE BLEND DIRECTORY C:\Program Files (x86)\BlackBerry\BlackBerry Blend
    OR WHEREVER BLEND INSTALLED ITSELF IF THAT IS NOT WHERE IT LIVES ON YOUR PC.

    4. START BLACKBERRY LINK.
    SIGN IN (UPPER LEFT CORNER).
    CONNECT PHONE TO PC VIA USB.
    IN BB LINK, SELECT RECONNECT (IF YOU HAVE TO).
    WAIT UNTIL YOU'RE DONE WITH EVERYTHING ELSE BEFORE YOU SET UP SYNC & BACKUP, ETC. -- YOU WANT THIS INSTALLATION TO BE AS CLEAN AS POSSIBLE RIGHT NOW.

    5. ON THE PHONE, TURN ON BLEND.

    6. ON THE PC, START BLACKBERRY BLEND.
    IF BLEND SAYS IT CANNOT CONNECT, FOLLOW ADVICE TO TURN PHONE OFF AND BACK ON.
    IF THAT DOES NOT WORK, TRY SELECTING "RECONNECT" A FEW TIMES.

    AFTER ALL OF THE ABOVE STEPS ARE DONE, IT'S SAFE FOR YOU TO GO BACK INTO BB LINK AND SYNC UP YOUR FILES THERE (AND SET OUTLOOK TO SYNC IF YOU USE IT).
    07-17-16 01:42 PM

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