03-29-15 12:25 PM
31 12
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  1. gemoelle's Avatar
    So just to clarify, it works fine on everything except the iPad? Have you tried with any other tablets?

    Posted via CB10
    That's right. No I haven't tried it onany other tablet. I'll have try it on my wife's IPad.

    Posted via CB10
    03-27-15 11:41 AM
  2. anon(9353145)'s Avatar
    Let us know the result, I'm strangely dying to know what the problem is in the end (if it gets solved, heh).
    03-27-15 02:08 PM
  3. gemoelle's Avatar
    Let us know the result, I'm strangely dying to know what the problem is in the end (if it gets solved, heh).
    No problem. It's the least I can do for everyone's help.

    Posted via CB10
    anon(9353145) likes this.
    03-27-15 02:32 PM
  4. gemoelle's Avatar
    Success! While talking to BlackBerry support we noticed that the Passport's PIN, while active on the network, was not associated with my BlackBerry ID. The only way to resolve it was to do a security wipe and start from the beginning and reassign the Passport to my BlackBerry ID. I have no idea why the network didn't recognize my Passport even though the BlackBerry ID on the device itself said it WAS connected.

    Anyway, it worked. Thanks for all your help people!

    Posted via CB10
    03-28-15 10:38 AM
  5. anon(9208252)'s Avatar
    Success! While talking to BlackBerry support we noticed that the Passport's PIN, while active on the network, was not associated with my BlackBerry ID. The only way to resolve it was to do a security wipe and start from the beginning and reassign the Passport to my BlackBerry ID. I have no idea why the network didn't recognize my Passport even though the BlackBerry ID on the device itself said it WAS connected.

    Anyway, it worked. Thanks for all your help people!

    Posted via CB10
    Glad to hear to got it looked after, enjoy.
    03-28-15 10:40 AM
  6. anon(9353145)'s Avatar
    Glad it's working. Something to remember if it crops up again with anyone else. Enjoy!
    03-29-15 12:25 PM
31 12

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