1. smoothrunnings's Avatar
    I have a user who's Rogers Z10 device which has the latest OS. Her device has lost a few things in the last couple of days.

    1 her hub now has Switch to Work or Switch to Personal at the top of it which I have never seen before. And when she's on the work emails she can't select multiple emails, the select option is there but when you hit and then try select emails it just opens the email you tapped on.

    Is there anyway to keep both work and personal together like we used to before? There is no option in Balance to do this on her device.

    The BES 10 server is 10.1 and hasn't been updated.

    06-25-14 10:35 AM
  2. smoothrunnings's Avatar
    The Select I fixed by hard booting the device. But the hub still only shows "switch to peraonal" or "switch to work" and the content of each when you switch. The put your thumb in the middle of the screen and pull down on the main screen to switch no longer works.
    06-25-14 10:40 AM
  3. thepissednewt's Avatar
    The way balance is handled in the phone changed in 10.2 I believe. Switching between work and personal is via the quick settings now, not from the icon screen.

    Posted via CB10
    07-01-14 07:49 AM
  4. johnnyuk's Avatar

    Posted from my BlackBerry Z30 STA100-2 / on O2 UK - Activated on BES10.2.4
    10-07-14 10:59 PM

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