1. Theresa Seniawati's Avatar
    Hi, I have a blackberry aurora which I rebooted while it had about 25% of battery remaining.
    I waited but it won't stop rebooting until it drained its battery. When I charged the phone and tried to turn it on, again, it was stuck in the rebooting page and won't continue further. Any tips on how to make it functioning normally? Will I lose all my data? Thank you
    08-18-19 02:32 AM
  2. conite's Avatar
    Hi, I have a blackberry aurora which I rebooted while it had about 25% of battery remaining.
    I waited but it won't stop rebooting until it drained its battery. When I charged the phone and tried to turn it on, again, it was stuck in the rebooting page and won't continue further. Any tips on how to make it functioning normally? Will I lose all my data? Thank you
    There are no recovery tools or autoloaders available for the Aurora unfortunately.

    Maybe try holding down the power button for 32 seconds.
    08-18-19 07:53 AM

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