1. lischultz's Avatar
    Hello CB Forums!

    Just inboxes my blackberry ketone black edition. Wow, what a beautiful phone.

    My only issue is when I try to make a call, I click on the phone icon and the phone feature doesn't open.

    Anyone know how to troubleshoot?
    03-27-18 06:29 PM
  2. Bla1ze's Avatar
    Try a simple reboot, if that doesn't work you might have to do a factory reset.. not a great start but could be worse.
    03-27-18 07:03 PM
  3. lischultz's Avatar
    Thanks Bla1ze, that worked perfectly!
    03-28-18 07:17 AM
  4. lischultz's Avatar
    Well after 24 hours it happened again. Anyone else have this issue?
    03-28-18 05:09 PM
  5. lischultz's Avatar
    I downloaded a third party app and it worked. Just can't figure out why the stock app wouldn't work.
    03-28-18 05:15 PM
  6. psychofox13's Avatar
    Well after 24 hours it happened again. Anyone else have this issue?
    I do not have this issue.
    03-29-18 04:57 PM
  7. lischultz's Avatar
    ***Update: downloaded nova launcher and the stock app work. Reverted back to bb launcher and it's working flawlessly.

    Not sure on why that fixed it, but it did!
    psychofox13 likes this.
    04-24-18 04:44 PM

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