09-18-18 05:03 PM
38 12
tools
  1. viciouslancer's Avatar
    Is there new login info for this? Trying to reload a Key2 but getting wrong login info.
    09-12-18 12:16 PM
  2. thurask's Avatar
    Try getting on the latest Sugar, apparently they're deprecating older versions. The link in the first post points to 11.6.9 at this time, which should work in the absence of any server issues.
    09-13-18 06:55 AM
  3. SATYANARAYANA K1's Avatar
    Try getting on the latest Sugar, apparently they're deprecating older versions. The link in the first post points to 11.6.9 at this time, which should work in the absence of any server issues.
    i tried all versions of SUGAR but failed to ligin with given credentials in first post. someone please confirm if login working even now. i have my dtek stuck at bootloader
    09-14-18 03:10 AM
  4. conite's Avatar
    i tried all versions of SUGAR but failed to ligin with given credentials in first post. someone please confirm if login working even now. i have my dtek stuck at bootloader
    You can use the Mobile Upgrade Tool instead.
    09-14-18 08:38 AM
  5. SATYANARAYANA K1's Avatar
    firstly thank you for info. i tried but couldn't find upgrade tool anywhere here. can you post link for upgrade tool?
    09-15-18 03:34 AM
  6. conite's Avatar
    firstly thank you for info. i tried but couldn't find upgrade tool anywhere here. can you post link for upgrade tool?
    https://forums.crackberry.com/blackb...-tool-1117513/
    09-15-18 12:04 PM
  7. BjarnZen's Avatar
    And this works for Dtek? i only find a option for keyone
    09-15-18 05:27 PM
  8. conite's Avatar
    And this works for Dtek? i only find a option for keyone
    It works, but the problem is that the builds on the server are too old to use.
    09-15-18 10:03 PM
  9. BjarnZen's Avatar
    It works, but the problem is that the builds on the server are too old to use.
    So it still dont exist a method to Reload the OS on a Dtek?
    09-15-18 10:09 PM
  10. thurask's Avatar
    So it still dont exist a method to Reload the OS on a Dtek?
    Not officially, because TCL is great at this long-term support thing.

    If one connects a DTEK50 to Sugar it would download and install ABB046, which is the final DTEK50 update as far as I can tell, so that would work. However, the OS available for a DTEK60 on Sugar is AAW609, which is older than the final DTEK60 update (ABB090) and would cause a brick.

    If the phone ends up bricked or otherwise requiring a reload, one would have to contact clown college BlackBerry's support line and hope that your device ends up shipped in, fixed, and shipped back.
    09-16-18 07:02 AM
  11. BjarnZen's Avatar
    Not officially, because TCL is great at this long-term support thing.

    If one connects a DTEK50 to Sugar it would download and install ABB046, which is the final DTEK50 update as far as I can tell, so that would work. However, the OS available for a DTEK60 on Sugar is AAW609, which is older than the final DTEK60 update (ABB090) and would cause a brick.

    If the phone ends up bricked or otherwise requiring a reload, one would have to contact clown college BlackBerry's support line and hope that your device ends up shipped in, fixed, and shipped back.
    i got a Dtek 50 but the Login on the First post dont work for me...
    09-16-18 11:46 AM
  12. SATYANARAYANA K1's Avatar
    yes for me also. credentials given in first post not working. Pls provide working credentials for SUGAR
    09-17-18 12:46 AM
  13. drkohut's Avatar
    As you may know, the official TCL OS reload tool has been "Coming soon" for almost a year now, and the only alternative way to debrick your phone is sending the device in for repair. However, after some scouring of the series of tubes, here is another method: Sugar.

    Sugar is an Alcatel OS flash tool, similar to the previous KEYone Mobile Upgrade tool, except it works with any TCL Android device. Privs have to use old-fashioned autoloaders.

    First things first, install Sugar QCT (for Qualcomm devices, since TCL also ships Mediatek devices) to your Windows PC:

    https://mega.nz/#!vYk3QSLA!Be9d7uTED...GBSPOLL_eZ0jDA

    If you haven't already, install the BlackBerry USB drivers too:

    https://mega.nz/#!rANz1Q7a!wifaN0jac...KM9ZLFDRt0_smo

    Once it's installed, you'll need your phone plugged into your Windows PC in bootloader mode (press and hold Power + Volume Down while the device is off), Sugar opened, and these credentials:

    Region: All
    Username: SU_IN.Panasonic
    Password: KoD8naL2
    Dongle authorization: unchecked

    Once in, with the phone recognized, set your Product Model in the dropdown on the left. The Product Model is the center section of your device PRD (i.e. PRD-productmodel-xxx). Here's which product models are which:

    • 62980: DTEK50 STH100-1
    • 62981: DTEK50 STH100-2
    • 63036: DTEK60 BBA100-1
    • 63040: DTEK60 BBA100-2
    • 63116: KEYone BBB100-1
    • 63117: KEYone BBB100-2
    • 63118: KEYone BBB100-3
    • 63734: KEYone BBB100-4
    • 63736: KEYone BBB100-5
    • 63763: KEYone BBB100-6
    • 63764: KEYone BBB100-7
    • 63737: Motion BBD100-1
    • 63739: Motion BBD100-2
    • 63742: Motion BBD100-3 (yes, the one that didn't come out)
    • 63753: Motion BBD100-6
    • 63824: KEY2 BBF100-1
    • 63825: KEY2 BBF100-2
    • 63827: KEY2 BBF100-4
    • 63828: KEY2 BBF100-6
    • 63830: KEY2 BBF100-8
    • 63831: KEY2 BBF100-9
    • 65001: KEY2LE BBE100-1
    • 65002: KEY2LE BBE100-2
    • 65003: KEY2LE BBE100-3
    • 65004: KEY2LE BBE100-4
    • 65005: KEY2LE BBE100-5


    Then, with the right product model set, click Upgrade. It'll download, decrypt, and flash the latest OS for that given PRD. Like the Mobile Upgrade tool before it, your phone will be wiped, so back up important data beforehand if possible. Should you wish to save the downloaded files, they're somewhere in the Sugar install directory, either as variant-specific loose files for the DTEKs, or more generic autoloader zips for the rest.

    I don't recommend changing any of the options in Sugar, and if you change something and your phone ends up bricking beyond Sugar's capability to revive it, then that is on you.

    FOR DTEK50/DTEK60 OWNERS, if you want to run Sugar, make sure that the latest OS available for your device is newer or the same as what is already installed. If you end up flashing an older version then you have a very high chance of bricking your phone and requiring a phone call to TCL support. To check what's the latest OS for your PRD, either consult the unofficial web database, or with your phone recognized in Sugar, click "Get Version". If you need help determining if an OS is newer, remember that build numbers are purely sequential (so ABAxxx is newer than AAZxxx is newer than AAYxxx), or consult this list.
    Thurask, how do I use autoloader for Key2 if I want to revert back to original build, as it was the only one where wifi calling worked? Since upgrades, blackberry got rid of wifi calling on unlocked devices. I've never done this before
    09-18-18 05:03 PM
38 12

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