[TurtleTee]

When I plug my Keyone into my PC (windows 10) with a USB to transfer photos, I can't find any recent photos I've taken.

If I select "Transfer Photos" only my older photos that I transferred from my Q10 show up, but nothing else. If I select "Transfer files" it shows multiple new folders that weren't visible before, but most of them appear empty. It does show my music files and documents, but no images.

I can transfer tediously through Google Drive but it's ridiculous that I can't easily and quickly transfer using a USB.

I even tried replacing the default photo app on my PC that came with windows 10 and that didn't change anything.

Anyone have any solutions?

[Ragbert]

This might sound simplistic, but try connecting to a different USB port on the Win 10 PC. Windows 10 has proved to be problematic when trying to get it to recognise a USB connected phone, and some people have said that trying a different port, or a different USB cord has helped.

If all else fails, see if you can save your photos internally to your SD card, then remove the SD card and insert it into a universal card reader (an inexpensive but useful tool), which can then be read by Windws 10 without hooking up your device to it.