06-06-17 11:20 AM
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  1. Jon Hill2's Avatar
    Jon Hill2
    Quick query. On my K1, when accessing the hub to send a message I press the message Icon in the middle, select text message but then it revert to the hub mainscreen. Any ideas.
    05-30-17 03:30 AM
  2. NG888's Avatar
    NG888
    Originally Posted by Jon Hill2
    Quick query. On my K1, when accessing the hub to send a message I press the message Icon in the middle, select text message but then it revert to the hub mainscreen. Any ideas.
    I just tried it, no issues, try to restart the device, sometimes the apps just mess up for some odd reason.
    05-30-17 08:50 AM
  3. canook's Avatar
    canook
    Originally Posted by Jon Hill2
    Quick query. On my K1, when accessing the hub to send a message I press the message Icon in the middle, select text message but then it revert to the hub mainscreen. Any ideas.
    I have this issue too. Open Hub. Select compose. Select text message. It goes back to the main hub and shows a loading bar.

    Second time it's fine. Minor annoyance but a reboot didn't solve it.

    Any ideas folks?
    06-02-17 06:25 PM
  4. jtrx7's Avatar
    jtrx7
    Have you updated the BlackBerry Hub+ services?
    06-04-17 02:29 PM
  5. jtrx7's Avatar
    jtrx7
    Also try this:

    Settings > Apps > Gear icon at the top right > App permissions > Additional permissions > BlackBerry Hub+ > Enable Hub
    canook and hoytbowhunter like this.
    06-04-17 02:30 PM
  6. Jon Hill2's Avatar
    Jon Hill2
    Originally Posted by jtrx7
    Also try this:

    Settings > Apps > Gear icon at the top right > App permissions > Additional permissions > BlackBerry Hub+ > Enable Hub
    Well it wasn't enabled. It is now. Seems to be working
    06-04-17 03:52 PM
  7. jtrx7's Avatar
    jtrx7
    Good.
    06-04-17 03:59 PM
  8. canook's Avatar
    canook
    Originally Posted by Jon Hill2
    Well it wasn't enabled. It is now. Seems to be working
    Worked perfectly. Thank you!
    06-05-17 09:10 AM
  9. jtrx7's Avatar
    jtrx7
    Originally Posted by canook
    Worked perfectly. Thank you!
    You are welcome.
    06-05-17 12:47 PM
  10. canook's Avatar
    canook
    Originally Posted by jtrx7
    You are welcome.
    Just a follow up. Issue is still present. Going to switch to textra and see what happens.
    06-06-17 06:03 AM
  11. jtrx7's Avatar
    jtrx7
    Have you updated the BlackBerry Hub+ services?
    06-06-17 09:24 AM
  12. canook's Avatar
    canook
    Originally Posted by jtrx7
    Have you updated the BlackBerry Hub+ services?
    How would I go about doing that? So far, textra is working fine.
    06-06-17 10:57 AM
  13. jtrx7's Avatar
    jtrx7
    Just go to Google Play and update Hub and Hub+

    2 separate components.
    06-06-17 10:59 AM
  14. canook's Avatar
    canook
    Originally Posted by jtrx7
    Just go to Google Play and update Hub and Hub+

    2 separate components.
    I have the latest versions it seems. Both were updated May 23 & 24
    06-06-17 11:20 AM
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