1. Keng Ng's Avatar
    Our company deployed multi-factor authentication and ADFS onto our corporate O365 and Hub stopped working and I am not able to add my work account. Emailed BB support. Anyone facing the same issue?
    10-13-17 06:52 PM
  2. Sander02's Avatar
    I hope it's just the app password that you have to set up. With MFA enabled you don't use your normal password.
    For each app which need access to your mail, you need to enter an auto generated app password.
    This can be very confusing first time.

    See https://support.microsoft.com/en-us/...p-verification
    10-14-17 02:52 AM
  3. Sander02's Avatar
    So did you got it to work?
    10-19-17 05:19 PM
  4. Keng Ng's Avatar
    nope
    10-20-17 08:54 AM
  5. ezubeBB2013's Avatar
    Yes, have the same problem as of yesterday! Has anyone found a work around? I want to keep using my Passport!

    Posted via BlackBerry Passport
    10-25-17 06:37 PM
  6. ezubeBB2013's Avatar
    I hope it's just the app password that you have to set up. With MFA enabled you don't use your normal password.
    For each app which need access to your mail, you need to enter an auto generated app password.
    This can be very confusing first time.

    See https://support.microsoft.com/en-us/...p-verification
    I sent your link to our IT guys and they had to do something as admins. They then sent me a link where I was able to generate the password and added that to my Passport and now I get my work emails again.

    Posted via BlackBerry Passport
    10-26-17 03:44 PM
  7. Sander02's Avatar
    Good to hear!
    10-26-17 06:46 PM

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