12-17-17 09:50 AM
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  1. Papsilog's Avatar
    Papsilog
    I purchased a Rogers keyone via Kijiji in July and just now experienced the screen falling off issue. I am no longer with Rogers and now I am wondering what my best route is warranty/replacement wise.

    Should I still take it to Rogers or call BlackBerry directly?

    If anyone has gone through the same situation or has any suggestions I'd really appreciate it.
    12-17-17 09:15 AM
  2. FF22's Avatar
    FF22
    Ambassador
    Originally Posted by Papsilog
    I purchased a Rogers keyone via Kijiji in July and just now experienced the screen falling off issue. I am no longer with Rogers and now I am wondering what my best route is warranty/replacement wise.

    Should I still take it to Rogers or call BlackBerry directly?

    If anyone has gone through the same situation or has any suggestions I'd really appreciate it.
    Usually after the first x number of days (30?), you turn to the manufacturer.


    Canada
    1-855-223-4034
    8:00-20:00 (Monday – Sunday)

    But someone might have better advice and I guess you could contact the original carrier. Is Kijiji authorized seller?
    12-17-17 09:50 AM
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