1. JoeGage's Avatar
    Hey k1 users,

    Like many of you I have just received my BB Keyone which I ordered online from Unlocked Mobiles UK.

    After exploring it a bit, I noticed that when the screen is showing dark images (dark Grey and black), some vertical red stripes slowly appear and get brighter and brighter.
    It is the same case when I turn on the camera in the dark...
    This don't seem to be the case for lighter color background.

    I have attached a photo so you can guess the annoyance of it.

    Has this happened to anyone else?
    Is it software or hardware related?

    Would that be covered for exchange or refund from Unlocked Mobiles?

    I don't really know if I'd feel confident in receiving another one and continuing using it, especially after reading this forum.
    Attached Thumbnails Day 1 of usage : display shows red/green vertical lines on dark images-img-20170622-wa0000.jpg  
    06-22-17 12:59 AM
  2. johnnydoesai's Avatar
    I strongly suggest that you return for full refund. This first batch of K1 is just disastrous
    06-22-17 01:06 AM
  3. howarmat's Avatar
    pretty sure its the same thing a few others have experienced. you will have to return for refund or replacement
    06-22-17 01:17 AM

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