Had a Blackberry Keyone for 33 days when switching on it sticks in the android boot up sequence of the triangle, square and circle, have tried running the battery down and recharging but all that happened was the sequence ran for 15 hours and started again after re charging when switched on again. Any advice would be great as retailer will only offer repair not replacement, needd phone now not in two weeks after retailer has tried to fix it.