1. charlesparis's Avatar
    Last night I noticed that my blackberry updated and when I went to type a message I notices that when I hit '1' it comes up as 7 and when I hit '7' it comes up as 1.

    I've restarted the device, deactivated and reactivated the keyboard and closed all apps but nothing seems to be working. Any recommendations on what to do?

    Thank you in advance
    07-01-17 01:00 PM
  2. thurask's Avatar
    I don't know for sure, but which variant KEYone do you have (i.e. what's the keyboard layout), and what's your system language? On QWERTY (English) and QWERTZ (German) BlackBerry phones the 1 key is mapped to W and the 7 key is mapped to Z, but on AZERTY (French) phones they're flipped.
    07-01-17 01:23 PM

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