BlackBerry KEYone Has No Punctuation

All of a sudden when I use voice-to-text, I am not getting any punctuation. I know how to use it, have always used it but now it is not working and I compared with another KeyONE user and she is experiencing the same problem.
Anyone with suggestions?

Originally Posted by PMarsh444

All of a sudden when I use voice-to-text, I am not getting any punctuation. I know how to use it, have always used it but now it is not working and I compared with another KeyONE user and she is experiencing the same problem.
Anyone with suggestions?

Looking for the same answer...

Switch back to Google.

Settings, languages and input, keyboard, BlackBerry, advanced, turn off "enable built-in voice input".

Originally Posted by conite

Switch back to Google.

Settings, languages and input, keyboard, BlackBerry, advanced, turn off "enable built-in voice input".

Why though? What is the issue?

Originally Posted by Emaderton3

Why though? What is the issue?

The BlackBerry AI is not as good.