1. alokk2700's Avatar
    Hi all

    I have facing a serious problem with my Blackberry 9720 which is around 18 months old. Around 2 months ago it started to switch off without warning and I could only get it running after removing the battery. This used to happen once in a week so I choose to ignore it, however after that it started happening every now and then. I took the phone to the service centre who formatted the phone and reinstalled the OS. For 2 days it ran without a hitch and then the problem recurred again.

    After that I purchased a new battery and for 2 days the phone was without any issue. However boom immediately after 2 days, the problem resurfaced. I have not installed any third party software except Whatsapp (which I was using all this days).

    I am completely frustrated, and haven't found any concrete solution online.

    Plssss help.
    06-14-15 09:09 AM
  2. jacwib's Avatar
    Try putting a paper between the battery and battery door
    06-15-15 01:50 AM
  3. Rootbrian's Avatar
    It might even be whatsapp causing the problems. Did you try a reload without restoring a backup for two days or more?

    Typed using my BlackBerry Bold 9900 using Tapatalk for BlackBerry 7.1
    06-19-15 12:09 AM
  4. anon(2325196)'s Avatar
    It is telling you to upgrade to BlackBerry 10. I don't even know why I'm here. Peace.

    Posted via CB10
    09-29-15 11:05 PM
  5. ohaiguise's Avatar
    Faulty unit / hardware fault
    10-01-15 10:53 AM

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