1. Flippin Eck's Avatar
    Just had all my data deleted after setting up the Blackberry desktop and trying to connect - I've read all the other posts that say it's just not being enteredcorrectly, but I definitely was putting the correct password in and it definitely only happened after I connected it to the desktop (I also disconnected it from the computer and tried to put it in). That has to be a bug. I'd just got a new blackberry and I'd put a security password on it but after losing all my photos, contact information and document I'm pretty keen for this not to happen again. (Blackberry, I've just gone from being a massive fan to being your least biggest fan)
    Is there away of removing the password from a Blackberry once it has been set? Thank you.
    05-30-16 05:28 PM
  2. conite's Avatar
    You can't remove a device password by any other means than by disabling it after typing it in.

    The one exception is typing it incorrectly 10 times and forcing a security wipe. Although at that point, BlackBerry Protect will require you to type in your current BBID in order to set your phone up again
  3. conite's Avatar
    You can't remove a device password by any other means than by disabling it after typing it in.

    The one exception is typing it incorrectly 10 times and forcing a security wipe. Although at that point, BlackBerry Protect will require you to type in your current BBID in order to set your phone up again
    05-30-16 05:39 PM
  4. Flippin Eck's Avatar
    Hello,

    Thank you. I'll have a look for the disabling. I know that the majority of the forum responses have said that the password will only be rejected if it's typed in incorrectly but this really isn't the case. I typed mine in correctly. I've had my phone and password for about 3 years. I'd even just typed it in a few minutes before connecting it and that was fine. As with the other users who said that they hadn't had a problem until all of a sudden there was an issue; I'm afraid it really isn't as simple as entering the incorrect password 10 times. Thanks for the advice though.
    05-30-16 05:56 PM
  5. Flippin Eck's Avatar
    Disabled. Thank you. Not risking that again.
    05-30-16 05:58 PM

Similar Threads

  1. Help me find out from with provider my PRIV is!
    By francees in forum BlackBerry Priv
    Replies: 31
    Last Post: 06-23-16, 01:41 PM
  2. How can I be sure the phone is unlocked?
    By OTCHRussell in forum General BlackBerry Discussion
    Replies: 19
    Last Post: 06-07-16, 12:05 AM
  3. Restoring SMS from BB 10 to Priv?
    By JayPriv in forum BlackBerry Priv
    Replies: 5
    Last Post: 06-03-16, 01:47 PM
  4. How can I get my BlackBerry Q10 Touch working?
    By CrackBerry Question in forum BlackBerry Q10
    Replies: 6
    Last Post: 06-01-16, 05:59 PM
  5. Replies: 2
    Last Post: 05-30-16, 04:44 PM
LINK TO POST COPIED TO CLIPBOARD