1. gyblue's Avatar
    Good Morning all,
    I have now managed to get my 9720 to work on Tesco mobile but I am unable to connect to any servers to update on emails, facebook etc.
    I am able to connect to wifi and then perform internet searches. If I try via "email setup" it runs an update check and then says it is connecting to email settings but then says "your device had a problem connecting to the server".

    Can anyone help with this please?

    Thanks Andrew
    05-04-16 01:13 AM
  2. Bla1ze's Avatar
    Do you have a BIS data plan? If not, you're out of luck. Legacy BlackBerry devices only work on BIS enabled data plans.
    05-04-16 09:09 AM
  3. gyblue's Avatar
    Do you have a BIS data plan? If not, you're out of luck. Legacy BlackBerry devices only work on BIS enabled data plans.
    Hello Bla1ze, I am on payg with tesco on a standard sim.
    Looks like I am out of luck
    05-06-16 03:52 AM

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