1. stoneyr's Avatar

    I've just joined and hope someone here can help I have a 9720 which wont turn on.
    When you can get it to try and boot I get a white screen with an phone icon with a red x for a screen and a progress bar underneath which will go to 100% a few times then the phone dies again
    I have removed the battery a load of times and even tried a known good battery from another 9720 but still the same I have also tried to reload os using desktop software (with battery removed) and that has failed and I get a message to switch off the phone which when it has no battery is kinda difficult .

    12-06-13 02:29 PM
  2. zocster's Avatar
    Welcome to CrackBerry! Sounds like a faulty hardware?
    12-06-13 03:31 PM
  3. stoneyr's Avatar
    Yes it may be heading for the bin.
    Thanks for the reply


    Posted via CB10
    12-06-13 07:02 PM
  4. zocster's Avatar
    Is it not still under warranty?
    12-06-13 08:24 PM
  5. stoneyr's Avatar
    Yes but was a gift sim free so wouldn't know where to return it?


    Posted via CB10
    12-07-13 07:41 AM
  6. Cain Stinson's Avatar
    im haveing a diffrent sort of issue with my blackberry 9720 during the day my phone went flat and then when i gt back i tried to charge it but i waited about 15 mins and it wouldnt turn on. so i have an ipod so i took the usb end and pluged it into the ipod charger and that didnt have any effect. so i pluged in the ipod wire into the plug for the black berry an it worked. so i have found another wire that fits the port on the phone and i am currently waiting. but it dosnt effect it i try and turn it on and there is no life but if i try and sell it i will only get about 40 for the phone so i need help please.
    reply asap

    caine stinson
    04-15-14 04:40 PM
  7. David Kaufman's Avatar
    06-19-14 04:51 PM

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