1. jayquinnaz's Avatar
    I just bought a 8830WE from a local auction. The Verizon store guy said it won't power up even with a new battery. HELP! How can I fond out if Blackberry will cover it? What the best solution here. I DO understand that auction items are not 100% bulletproof, just trying to find some good advice here! Thanks!
    04-18-09 07:42 PM
  2. BergerKing's Avatar
    The primary thing is finding out when the BB was first activated. If it is over a year, that's gonna be a no-go.

    If you cannot get it to power up in any way, even hooked up to a charger, odds are it got toasted or wet, and it would need a full replacement.

    If it's not repairable, you can always sell it for parts, unless someone else has another idea.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-18-09 08:20 PM
  3. jayquinnaz's Avatar
    How do I find out when it was originally fired up? Can I go online?
    04-18-09 08:24 PM
  4. saintj's Avatar
    Kind of hard to find out since it won't turn on. You can try to trace the esn or imei. Have you placed a newly chrgd batt in ??

    Posted from my CrackBerry at wapforums.crackberry.com
    04-19-09 10:25 AM
  5. jayquinnaz's Avatar
    Saintj, how can I trace the esn or imei?
    04-19-09 02:26 PM
  6. saintj's Avatar
    you can call into the phones service provider and ask them to look up that esn or imei. Tell them what you need it for. That should work.
    04-19-09 06:14 PM