1. ExpertGroup's Avatar
    My husband and I both have Verizon Blackberry 8830’s. They were working perfectly and I then I got a wild hair to upgrade the OS. I did so about a week ago and now they both have OS and this is where the problems started. (I don’t know the previous OS, but it was the one when the phones were originally purchased two years ago.)

    For two years both of our blackberrys have been receiving email from the exact same gmail email account. When we sent an email from our computer gmail account it would show up in the messages folder of both blackberrys. When we sent an email from either of our blackberrys it would show up on the computer gmail and the other blackberry messages folder. When we sent an email on the computer from our gmail account to our gmail email account it would show up on the computer and both blackberrys. Basically the Blackberrys operated identically and we could send email to ourselves and it showed up on the Blackberrys.

    After I upgraded the Blackberrys mine worked fine. No problems, worked exactly as it has for two years. Not so for my husband’s. First, he could not access any of the attachments in his emails; he got a service book error. I spent two hours on the phone with Verizon who sent new service books and they got his attachments working again. Then his Blackberry quit receiving any emails. I worked with Verizon again and we got his Blackberry receiving incoming emails from the gmail and the attachments…but he was not able to receive the emails sent from gmail or the gmail emails we send to ourselves.

    I spent two more hours on the phone with Verizon level 1 and level 2 and they could not resolve the problem and sent my call over to Blackberry. Blackberry told me that it was impossible to have the same gmail email account set up on two blackberrys. I explained that it had been working perfectly for two years. They said it was impossible. Basically they called me a liar and they could not help me.

    Has anyone else ever set up two blackberrys to receive the same gmail account? Did something happen with my new version of software that would cause my problem? Anyone have any suggestion regarding how I can fix this? I don’t want to create new email accounts or filters or folders….it has been working perfectly for two years!!!

    Thanks for your time.
    10-08-09 11:22 PM
  2. APD104's Avatar
    Bump on this...

    I plan on buying two BB's on Friday and my wife and I share the same gmail account for most of our communications although we do have seperate eamil accounts.

    Is it possible to use the same gmail account on 2 different BB Tours?
    11-23-09 05:41 PM
  3. Sith_Apprentice's Avatar
    Yes you can use any number of devices with the same BIS email accounts. Each device has its own BIS setup with the carrier.
    11-23-09 05:48 PM
  4. APD104's Avatar
    Sith, thats great and thanks for the quick response.
    11-23-09 05:55 PM