Hello,
I am new to this forum and i hope i could get the needed help from BB experts.
My issue is that i got an BB 8800 and i ve tried to update the software to 4.5 but when the loader was upploading the applications it suddenly stopped and failed and showed me this message :
A fatal error has occurred while updating your device's software. Please try again.
Unspecified error encountered [J:0x00000005]
I think it was stopped when it was trying to upload the file name net_rim_bb_options_app.cod
Now, my BB has no software installed it just a white screen,