1. stevenc1010's Avatar
    For some reason I can not see my old texts or my call log. Its like they were erased. Any ideas?

    I just noticed that I am missing a majority of my emails but not all of them.

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by stevenc1010; 05-22-09 at 05:26 PM.
    05-22-09 05:14 PM
  2. savioAMG's Avatar
    Your device is most likely low on memory and because of that, your device starting deleting some things to free some up. Solution: Battery pull with the device on.
    05-22-09 05:31 PM
  3. snison's Avatar
    05-22-09 07:22 PM
  4. jeffh's Avatar
    For some reason I can not see my old texts or my call log. Its like they were erased. Any ideas?

    I just noticed that I am missing a majority of my emails but not all of them.

    Posted from my CrackBerry at wapforums.crackberry.com
    Check your free memory: Options / Status / File Free:

    What you are describing is typical of the problems caused by low available memory. Any time "File Free" drops below about 12 000 000 bytes, the phone may start deleting call logs and text messages without warning to free up memory. Text messages may be deleted as soon as they arrive, before you have had time to read them.

    A battery pull recovers memory and will alleviate the problem temporarily. The solution is to remove the stuff you don't need (the sample video, wallpaper, themes, other languages, brickbreaker, etc.) from the device's memory. The following procedure, originally written by Forums Moderator Reed McLay will guide you:

    How to Increase BlackBerry's File Free Memory

    Also, if you have a Media Card, be sure to put pictures, videos, music, and ringtones on it, not in your device's memory. Keep in mind that Media Card memory is not device memory. You have to keep your device memory above 12 000 000 bytes, regardless of the capacity of your Media Card or how much free space it has. Finally, you can't at this time run programs from a Media Card. Programs have to be installed in and executed in device memory.
    05-22-09 09:47 PM
  5. codemaker's Avatar
    Upgrading to OS 4.5 will also resolve this issue. You will still probably want to free up some memory to avoid other issues.

    Posted from my CrackBerry at wapforums.crackberry.com
    05-23-09 10:54 PM
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