1. pabradley's Avatar
    Suddenly, I cannot turn my device off or on with the end key. I can shut down using the Turn Power Off icon, but have to pull the battery and reinsert to restart. The end key uses for all other applications.

    Anyone else run into this or have a solution?
    05-22-08 12:25 PM
  2. CrackBlack's Avatar
    Never heard of using the end key to power on and off the 8830?
    05-22-08 01:15 PM
  3. pabradley's Avatar
    That's the point: using the end key will not turn the phone off or on. To turn the phone on, I have to pull the battery, reinsert, and wait for it to reboot. Verizon replaced the first phone when they could not solve it, and now its occurred on a second 8830.
    06-02-08 04:06 PM
  4. sunkast's Avatar
    The end key isn't a power on/off button on the 8800 series. The power button is on the top of the device as shown in the diagram below.

    Last edited by sunkast; 06-02-08 at 04:17 PM.
    06-02-08 04:11 PM
  5. pabradley's Avatar

    What's worse than being a dumb about this myself--Verizon techie spent an hour on this, then sent me a replacement phone.
    06-02-08 04:56 PM