1. andykcom's Avatar

    I just got Sprint BB8830 WE as a gift from my relatives in the States and I swiped in my European sim-card, but I can't seem to be able to get online. I can call and send text messages, but can't configure my email account or start a browser.

    I researched the issue and figured out that I need some "service books". I logged into the Sprint's Blackberry interface and had them sent to me, but they didn't arrive to my Czech number (I'm using GSM Vodafone, it has its own BB web interface, but I can't log in, it says the phone is locked). I have my Sprint sim card with me too, should I put it in, get the books sent and then wait?

    Is there a way I could download the service books to my computer and then have them uploaded to my phone? Or any way how to unlock it so that I can log into my Vodafone settings page?

    03-10-08 11:35 AM
  2. BlackBerry.est08's Avatar
    I'm pretty sure you can't use data if you're using a local GSM sim card. Can someone confirm that?
    03-10-08 12:26 PM
  3. andykcom's Avatar
    The Sprint website doesn't say anything about any limitations with local sim cards. I guess I will have to email them directly. Thanks
    03-10-08 03:15 PM
  4. Hazysky's Avatar
    You cannot run the Sprint BB data plan on a local sim card. The BB data plan cannot 'cross' carriers.

    Is the vodafone sim a pay and go card? this gives you calls and texts only on a BB and a BB data plan cannot be added to it.
    03-10-08 03:23 PM
  5. andykcom's Avatar
    No, I don't want to run Sprint BB data plan on it (I don't even have one). The Vodafone sim is a go card, but on my previous phone it also did GPRS and other data services. I'm sure such thing would be possible here, but I need to get the service books from somewhere.
    03-10-08 03:37 PM
  6. EDIAZ48's Avatar
    need help i just bought a blackberry storm 9530 is unlock but not connected i want to cooneted with sprint which is my carrier and the phone doent have any service books what do i need to do thank you very much
    02-15-10 10:04 PM