1. vmt420's Avatar
    Let me try to lay this out as simple as I can.

    #1, my phone stopped working, it has a white screen with the applications icon with a circle around it and a line through it.

    #2, I got my replacement phone, I am trying to retrieve my contacts and data from the old phone.

    #3, I am using Desktop Manager 4.3, I'm trying to reload the OS on to the phone, or at least back up the software.

    #4, My phone will not connect to the desktop manager. There is one brief moment when I am in the applications menu, before I start the installation that the screen shows the Blackberry-to-Computer Icon.

    #5, when it starts the installation it cannot connect to the device.
    06-25-08 10:34 PM
  2. Adam Zeis's Avatar
    06-25-08 10:37 PM
  3. jenaywins's Avatar
    Ouch. A deadberry is no good. Do a search in these forums for reviving a dead or nuked berry. There are good step by step instructions from a great guy, stoner. Hope this helps.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-25-08 10:38 PM