1. schaidshaw02's Avatar
    So I went to Verizon and got a new USB cord so I can use desktop manager again. I got home and plugged it in and it started backing up everything and then I got this:

    " Unable to reconnect to the device during a multi-stage load operation.

    Application data could not be restored to the device. The backup data file has been saved to "C:\Users\Schaid Shaw\Documents\LoaderBackup-(2008-12-23).ipd". You can use the Desktop Manager Backup/Restore tool to restore this information. "

    Now my BB won't turn on and the LED is blinking twice repeatedly.....any ideas??? Oh, I have done a battery pull and it didn't help.
    Last edited by schaidshaw02; 12-23-08 at 11:37 PM.
    12-23-08 11:13 PM
  2. sunkast's Avatar
    Please use a descriptive title when posting.

    12-23-08 11:17 PM
  3. schaidshaw02's Avatar
    Thanks. Sorry about the title just can't afford for my BB to not work and it stressed me out.
    12-23-08 11:29 PM
  4. schaidshaw02's Avatar
    I went to Verion's website to get the OS and after entering all my info it says the URL isn't available. Is this the only place to get the OS?
    12-23-08 11:35 PM
  5. sunkast's Avatar
    Works just fine for me.

    BlackBerry® Software Updates
    12-23-08 11:57 PM
  6. schaidshaw02's Avatar
    hmmm...doesnt for me. It comes up "Not Found".
    12-24-08 12:12 AM
  7. schaidshaw02's Avatar
    I went through Reed's steps and it worked! A few app downloads and I'll be back to normal. Thank you sunkast for your help!
    12-24-08 12:32 AM