1. NewUserHI's Avatar
    I've got a Sprint 8830, OS v. 4.5.0.135.

    My wife emails me video clips taken with her BB Pearl, they come to me as attachments and the format is .3GP

    But, when I try to open the video clips on my 8830, I get a message that "This attachment type cannot be viewed on your device."

    Does anyone have a fix for this so I can watch the video clips on my 8830?
    04-28-09 12:38 PM
  2. matthew_i's Avatar
    Have her send them via MMS.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-28-09 01:06 PM
  3. NewUserHI's Avatar
    I'll try it, thanks
    04-28-09 01:17 PM
  4. saintj's Avatar
    Also try saving to the phone then viewing...see how that works
    04-28-09 06:39 PM
  5. NewUserHI's Avatar
    Neither sending as an MMS nor saving to the 8830 worked. Sending via MMS is not even an option on her Pearl, is that because she is still running OS v 4.3?
    04-29-09 06:34 AM
  6. saintj's Avatar
    Yes you need to be running 4.5 to send MMS. I think there is an upgrade for the pearl. Not sure why the vids not playning. Can you view youtube from your phone??

    QUOTE=NewUserHI;2420521]Neither sending as an MMS nor saving to the 8830 worked. Sending via MMS is not even an option on her Pearl, is that because she is still running OS v 4.3?[/QUOTE]
    04-29-09 02:25 PM
  7. NewUserHI's Avatar
    Thanks, I'll update the Pearl to OS 4.5 which is available on Sprint's download sight.

    I can view youtube on my 8830 no problem, but when I attempt to save the .3gp files I receive, I get a message that says "Marking item as saved" but I don't know what that means or if the file is actually stored anywhere.
    04-29-09 03:00 PM
  8. saintj's Avatar
    Very weird....However after you update the pearl. YOu can send mms with it
    04-29-09 04:51 PM
  9. matthew_i's Avatar
    I tested reciving a video via MMS from my wife's instinct today. Unfortunately it did not work. I got sent to spring picture mail which then told me the file was too large to view. I'm not sure if there is a work around for this.

    Posted from my CrackBerry at wapforums.crackberry.com
    05-02-09 09:03 PM
  10. saintj's Avatar
    No work around for the picmail.....if you use a smaller file size then you can view it.

    I tested reciving a video via MMS from my wife's instinct today. Unfortunately it did not work. I got sent to spring picture mail which then told me the file was too large to view. I'm not sure if there is a work around for this.

    Posted from my CrackBerry at wapforums.crackberry.com
    05-02-09 10:51 PM
  11. NewUserHI's Avatar
    Updated the Pearl OS, and can send video files as an MMS file to my 8830, but cannot view on or save to my 8830. VERY FRUSTRATING. It's time for Sprint to get some newer bb models. Anyone know when the Curve 8330 was introduced?
    05-04-09 05:57 PM
LINK TO POST COPIED TO CLIPBOARD