[pallavik]

Hi everyone, first post here on Crackberry although have been surfing the forums looking for solutions previously. Before I even start describing the problem I'd like to clarify that I haven't got a BB data plan but just a generic one which I have had for years and worked well with all my previous non-BB handsets.

Here's the snag: my 8820 was originally locked to the Orange UK network but it's been long since unlocked for use with any SIM from other networks which I need as over every twelve months period I regularly go through a minimum of three different countries' SIMs depending on where I am based. I have been running for years a pay monthly Vodafone UK SIM which works fine with the device and regardless of what a lot of people state on a lot of posts I can both surf the net with my Vodafone Live! browser including downloading third party apps OTA - not only using the wi-fi connections but using the gprs connections in the UK and abroad - and use the handset as a tethered/bluetooth modem for my personal laptop.

I have upgraded to OS 4.5 three times so far and always come back to the original OS 4.2.2.338: the first two times it was beta 4.5 OS's, this last time it was an official release from Orange UK - 4.5.0.75 - but regardless of which one I have been installing the end result has been that I lost the Vodafone Live! icon and have been left with the wi-fi only BB browser. Upon going back to OS 4.2 the Vodafone Live! browser has regularly come back to the fold; similarly and matching the disappearance of the Voda Live! browser the service books on the device have gone down from 6 under OS 4.2 to 2 only under OS 4.5 with only the wi-fi browser service books staying on the device when I upgrade. Anyone would happen to have any suggestion as to why these service books seem to vary in number depending on the OS I have installed? I don't see an awful lot of extra features in OS 4.5 for my 8820 - have no camera so the extra functionality for the camera has no use on my device - only the presence of "Documents To Go" is a nice add-on; I still would like having the latest OS installed but clearly not at the price of losing some of its functionality.

Any contribution greatly appreciated,

Piero

[wezra]

My case was a bit different, but when I tried the latest OS 4.5 for the 8820 the "Manage Internet Email" icon would not show up. I also had major problems with my HotSpot@Home shutting off in the middle of phone calls and the BB simply shutting itself off. After switching back to OS 4.4.4.193 and sending myself the Service Books, all icons and Apps came back onto the 8820. And, HotSpot@Home works perfectly.

Frankly, I think that the versions of OS 4.5 that are floating around are specific to certain carriers and don't support all the functionalilty that other carriers have built into their versions of the OS specific to their services. I called T-Mobile and spoke with a BB specialist after my issues with OS 4.5. He was very understanding and said that they are getting calls all day long from users who have tried to upgrade to another carriers version of 4.5 and have had one issue or another. He suggested that I stay away from OS 4.5 until T-Mobile releases their version as it will have all the HotSpot@Home functionality supported within the software as well as other speicifc firmware upgrades that are for T-Mobile only. I suspect that is not such a bad idea for everyone, no matter which carrier they are on in the US, to follow.

[pallavik]

After switching back to OS 4.4.4.193 and sending myself the Service Books, all icons and Apps came back onto the 8820. And, HotSpot@Home works perfectly.

Frankly, I think that the versions of OS 4.5 that are floating around are specific to certain carriers and don't support all the functionalilty that other carriers have built into their versions of the OS specific to their services. I called T-Mobile and spoke with a BB specialist after my issues with OS 4.5. He was very understanding and said that they are getting calls all day long from users who have tried to upgrade to another carriers version of 4.5 and have had one issue or another. He suggested that I stay away from OS 4.5 until T-Mobile releases their version as it will have all the HotSpot@Home functionality supported within the software as well as other speicifc firmware upgrades that are for T-Mobile only. I suspect that is not such a bad idea for everyone, no matter which carrier they are on in the US, to follow.

Hi wezra and thanks for chipping in with your own personal experience. I have a question for you: in the quote above you talk about "sending yourself the service books", any chance you could offer a clarification of what you mean by that? Does that mean that you got in touch with your carrier/SP and got them to send out said service books to your device or did you perform that differently?

As I stated in the first post my device was originally on Orange UK but I'm using it on Vodafone UK who don't support the 8820, hence there isn't a version of OS coming from them for my device. I thought by selecting a 4.5 OS that came from the same provider the original 4.2 came from all the fuctionality would remain the same but it appears I have been proven wrong...

Thanks in advance for your help,

Piero