1. nickb123's Avatar
    ok blackberry guys i need some help why oh why cant i recieve pictures in a text message ? it says cannot retrieve message content on it ? why is this ? and when i click options and retrieve nothing happens its so annoying please someone help
    06-14-08 11:51 AM
  2. nickb123's Avatar
    it works sometimes and sometimes not
    06-14-08 11:57 AM
  3. i2sam77@yahoo.com's Avatar
    Check you plan make sure you have the correct plan.
    06-16-08 12:34 PM
  4. TheSultan's Avatar
    You have a camera on your phone? I know if the BB doesn't have a cam it can't receive MMS.
    06-16-08 12:36 PM
  5. mikeyg164's Avatar
    could the pics be too large i.e. over 300kb? Im on ATT and i have problems with anything over 300k
    06-16-08 12:38 PM
  6. Joe4pal's Avatar
    Yea my phone never receives picture messages even over wifi. So just tell the person to send you an email with the picture attached.
    06-16-08 07:43 PM
  7. Top Jimmy's Avatar
    Reboot your phone and try to retrieve again. I have the same problem at times. I got a mms plan too, that may help.
    06-16-08 08:51 PM
  8. sunnnshine99's Avatar
    i have that problem when i dont have good signal... gotta walk outside and mine starts working.
    06-16-08 08:53 PM
  9. p5eea8's Avatar
    I have an 8700 and all sms/mms incl on my plan but i dont get pics have them send to your BIS @blackberry.net address, that always works for me. Good luck.
    06-16-08 09:03 PM
  10. p5eea8's Avatar
    As soon as I typed that I was able to get an MMS message, I wonder if yours is low reception area?
    06-16-08 09:38 PM
  11. chippydog's Avatar
    i have 9500 and i get the same thing...im bloody sick of it,,ive tried restartin it,.and changing the host routing table
    12-01-09 07:19 AM
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