thanks sooooo much!!!! It was definitely in my saved mail folder! An email I never even received on my phone was in my saved folder!!! Thanks so much! A Big help! I never would have looked in there!
Had same problem. I fixed it when I did an advanced search (all folders) and an otherwise hidden unread message showed up in the search result. I marked it read and the indicator went away just like that!
Originally Posted by nooch76
Hi Everyone,
I have been searching for this topic and I couldn't find any info. The envelope icon for a new message on my BB 8820 won't go away and I have no messages. I did a battery pull and it fixed it for a bit but then it came back.
This may be already known to others and outdated information; however, the thread JUST helped me in an instant, meaning: Check your SAVED MESSAGES because once deleted, the New Message Indicator will go away!