I decided, in response to the email I started this thread with, to send out a reply to Verizon Wireless technical support. My email to them reads as follows:
Having done more research, to include reading the technical manual as suggest by the associate who responded to my email, I have come to find that this response was absolute fallacy. I am thoroughly offended as a verizon customer that when I ask a question about the native functions of my phone and the reason for their being disabled when activated by verizon I can't get a straight answer, only a straight lie. The MMS function was never restricted by the manufacturer, it IS a native function on the device (as described by the technical manual found at
BlackBerry - Support & Services), and many carriers worldwide have the function enabled, leaving Verizon Wireless one of a small handful of carriers to not.
I enjoy the coverage and plans supplied by Verizon Wireless, but in my experience with technical support I have found only one associate who was able to diagnose my problem at the time (device failed to attach to BIS after update) and fix the issue (by re sending the service books) without ME walking THEM through it. I'm tired of tier-system technical support and blatant lies because of actual inability to give a concise answer.
If possible, I would just like my original question actually answered. Why has Verizon blocked the MMS function on the Blackberry 8830 World Edition? With or without a camera, the MMS function is a vital tool for the convenient transfer of information wirelessly. The service books exist. The function is there. Why can't we use it?